If this hasn't resolved your issue, we would recommend reinstalling the MP Drivers & IJ Scan Utility (which is included in the MP Driver) again for your specific device.In device manager, check for any headings for other devices.If you see other devices, you can click the arrow next to and then you can right click and uninstall any connections for the MG2500. The printer should now be available with the correct name, base on the type of connection selected. In the run box that appears, you can type in 'devicemgmt.msc' and click OK. Once you have complete the driver installation using the desired connection type (USB or Wi-Fi), check the list under Product Name again.
#Canon scanner won t connect to computer install#
You will need to install the drivers again using the type of connection of your preference, USB or Wi-Fi. Control Panel (not settings) right-clicking the printer selecting printer properties (not properties) then the advanced tab and then selecting the new driver option then select driver UFRII LT. If your printer doesn’t show up on the list based on the description above (USB or Network). If you use a pin to get into your computer that will not work for the Password.
The product with the name Canon xxx Series Network, corresponds to the unit connected Wi-Fi. Now you can go to the copier and try to scan something to your folder.
The product with the name Canon xxx Series corresponds to the product connected with a USB cable. Double-click Universal Seial Bus Controllers. This message indicates that, either the scanner is not connected, or the wrong scanner is being selected on the IJ Scan Utility.Ĭlick on the drop down box beside Product Name. Click the Settings icon in the start menu, then select Devices -> Connected Devices ->Device Manager.
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